1. Information We Collect

We collect information you provide directly to us, including:

• Account Information: Name, email address, phone number, and password when you create an account
• Order Information: Shipping address, billing information, and order details
• Custom Product Data: Images you upload for miniature creation
• Communication: Messages you send us through contact forms or email

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Create your custom miniature figurines
• Send order confirmations and shipping updates
• Respond to your questions and support requests
• Send promotional offers (with your consent)
• Improve our products and services
• Prevent fraud and ensure security

3. Image Privacy

We take the privacy of your uploaded images seriously:

• Images are used solely for creating your miniature order
• We do not share images with third parties
• Images are stored securely and deleted after order completion
• We do not use your images for marketing without explicit consent

4. Information Sharing

We do not sell your personal information. We may share information with:

• Service Providers: Payment processors (Razorpay), shipping partners for order fulfillment
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger or acquisition

5. Payment Security

All payment transactions are processed through Razorpay, a PCI DSS compliant payment gateway. We do not store your credit card numbers or banking details on our servers.

6. Cookies and Tracking

We use cookies and similar technologies to:

• Keep you logged in to your account
• Remember your cart items
• Understand how you use our website
• Improve your browsing experience

You can control cookies through your browser settings.

7. Data Retention

We retain your information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements

You can request deletion of your account and data by contacting us.

8. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Opt out of marketing communications
• Download your data in a portable format

9. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us.

10. Security

We implement appropriate security measures to protect your information, including encryption, secure servers, and regular security audits. However, no method of transmission over the Internet is 100% secure.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

For questions about this Privacy Policy, please contact us at:

• Email: privacy@miniusforever.com
• Phone: +91 63806 02218
• Address: Mumbai, Maharashtra, India